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Short answer
Fulfillment means outsourcing the whole process of storing e-commerce products in a logistics company's warehouse, picking and packing orders, matching them with invoices and handing them to the carrier. At Cargonet, fulfillment works together with international shipping and the ETGB process.
What does our fulfillment service cover?
Who is fulfillment for?
- E-commerce sellers who receive orders every day and want to reduce their warehouse and staff workload
- Brands working from home or a small office, with limited storage space
- Businesses whose order volume fluctuates during sales campaigns
- Sellers selling on several marketplaces (Etsy, Amazon, eBay, their own website)
Ship it yourself or use fulfillment?
| Topic | If you ship yourself | With fulfillment |
|---|---|---|
| Storage space | Your own office or warehouse | The Cargonet warehouse (Esenyurt, Istanbul) |
| Packing | Your own team | The warehouse team |
| Shipping schedule | A separate pickup for each order | Regular, consolidated departures |
| Best for | Few, irregular orders | Regular and growing orders |
At Cargonet, 4,600+ fulfillment orders are prepared and shipped every month.
How does the fulfillment process work?
- 1Initial meeting
Your product type, monthly order volume and sales channels are assessed.
- 2Receiving
Your products are sent to the warehouse, counted and put into stock.
- 3Order transfer
Your orders are passed to the warehouse by the agreed method.
- 4Picking and packing
The order is picked, checked and packed for shipping.
- 5Shipping and tracking
The shipment leaves with the ETGB and the tracking number is sent to you and your customer.
Frequently asked questions
What is fulfillment?
Fulfillment means handing over the storage of e-commerce products and the preparation, packing and shipping of orders to a logistics company.
Where is your fulfillment warehouse?
Our fulfillment operation is run in Esenyurt, Istanbul.
How is the fulfillment fee set?
The fee usually consists of storage space, picking and packing per order and the shipping cost; a quote is prepared for you based on your product type and order volume.
How do I send my orders to the warehouse?
The order transfer method depends on your sales channels and volume; we plan the right method with you at the initial meeting.
What happens to products returned from abroad?
Products returned from abroad are received and checked at the warehouse. For the details of the process, see our returns management page.